Testimonials


Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


Testimonials
Happy Bassett Family Members Enjoying Their Montery 355 SY in Rhode Island


Hi Diane,

I wanted to drop you a quick note to let you know how happy we were with the whole process we just recently concluded buying a boat through your office in Old Saybrook. We worked with Seth, he was very helpful, honest, & professional in guiding us through the process. This is our first boat, we know next to nothing, and we quickly came to rely on him as a trusted advisor to help us through the process. We had only stopped one other place before deciding to buy, thankfully we had met Seth first and the comparison in the experiences with each was night and day. Honestly, we bought the boat from Bassett because we were looking for a new boat (did not want to buy a used boat leading to potential problems, being as new to boating as we are), and also because of Seth.

I’ve been in sales and sales management for 24+ years, and am thrilled when I get emails like these for my people, I thought you might be as well. Thanks for a great experience.

Regards,
Glen


Good Morning Diane, 

I want to congratulate you on receiving top recognition for the Monterey brand at the NY boat show.
Quality speaks for itself.

Looking forward to seeing you and the new line at one of the local boat shows.

Sincerely,
Katherine 


At the Newport International Boat Show, we saw Diane and team. We had sold our 36' Regal and were looking...just looking...well you know how that goes. We are expecting our 264FSX custom 2013 Monterey very soon! Love the service, love the style...Thanks, Team Bassett! and by the way...I love the legacy...Lou and Norma 1944, wooden boats and a handshake...Thanks for keeping it alive!

Linda


Diane/Paul,

I just wanted to let you know that the Monterey 260SY served us well through the summer. We spend nearly every weekend on the boat, put on a total of nearly 800 miles, and over 80 engine hours exploring Narragansett Bay, Block Island and parts of CT. Although all of our trips this year were just overnighters, we'll be planning some longer trips over the winter for next year. I think the size and features of the boat were a perfect choice for us, at least for now--it represents a good stepping stone between the 16-18 foot runabouts I was most familiar with and the 35ish footer I'll be talking to you about in a couple years.

Michalson 260SC

Many thanks,
Bill and Karen 


Diane,

I wanted to share with you how pleased I am with the purchase of my new 22' Monterey. Your knowledge and professionalism were really appreciated throughout the whole process. From our phone conversations to you arranging for the tour of the Monterey plant in Florida. As a past Sea Ray client of yours, I trusted your knowledge and reputation with the new Monterey brand and guidance, since I was buying the boat sight unseen. Listening to my needs, I wanted to make sure the boat had good speed and pickup, and you assured me it would with the motor and hull design. Very smooth fast riding!! Again, you were correct and I applaud you. I also want to thank Paul for taking the extra step and delivering the boat to me in Rhode Island, since mother nature wasn't cooperating well enough for me to take delivery in Old Saybrook, CT. It was a pleasure to meet him as well. Thank you again for everything and I look forward to representing and showing off the Monterey Brand. Enjoy your summer!

Katherine 


Hi, Sue Kohler (Monterey Boats),

Thank you for the warm Monterey welcome! We now have two new families to which we belong, the Bassett Boating Family and the Monterey Boating Family! Can life get any better?

I've always thought our perfect boat would be a 28-30' V-Berth cabin cruiser w/a single engine,high-torque big-block V-8 and a counter-rotating prop outdrive (oh, and a radar arch of course!). I've never really been stuck on the idea of owning a twin-engine boat, even though those do have advantages and disadvantages. So, it is not hard to imagine my surprise when we were first shown the 280SY. We instantly found it to be the perfect boat for us, the fulfillment of everything we ever wanted in a boat, a definite match made in heaven!

The 280SY is an amazing vessel. Monterey must surely employ extremely talented, industry-leading engineers and boat builders, because everywhere on the 280Y can quality be found. It is so vividly apparent in fit-and-finish that it cannot possibly be missed anywhere on the boat. From the caulk lines at the base of the radar arch, to the wiring looms inside the engine compartment, the 280 SY radiates perfection inside and out. Impressive perfection! Not only does Monterey produce industry-leading boats, but it also seems they know how to choose industry-leading dealerships as well...dealerships like Bassett Yacht and Boat Sales.

I simply cannot imagine a more perfect Monterey Marketing channel than Bassett Yacht & Boat Sales. Diane, her husband Paul, and the entire Bassett family, exemplify excellence, knowledge, and professionalism. And that's not on the average, that's at the very top of the scale. From our very first call to Diane the day of our showing, to the evening we sat with her for closing, our entire experience has been nothing short of amazing, fun, and incredible. Bassett Yacht and Boat Sales is simply the best of the best, the cream of the crop. Our entire 280SY purchasing experience has been nothing short of amazing thanks to them. Monterey and Bassett Yacht & Boat Sales is as much a match made in Heaven as the 280SY is for us. We love the Bassett's and we love Monterey!

Thank you so much for everything Sue, and thank you for the wonderful, thoughtful gifts. We truly hope to visit Monterey someday and meet you in person, along with all those that make Monterey the very best boat in the world. In the meantime, I guess we'll just have to stay up north here and wait anxiously for spring and the launching of our new 280SY. I'm afraid it's going to be a very long winter!

Jackie Turner 280SC

Regards,
Jackie 


Jennifer Phillips 264FSX
Jennifer with Her New 2013 Monterey 264FSX


Prouty Family 234SS
The Prouty Family with Their New 2013 Monterey 234SS!


Gallagher pic
Steve Gallagher with His New 2012 Monterey 184FSX


Diane, Paul, and Seth:

We wanted to express our gratitude for the incredible sales/service you have provided on our new Monterey 335SY. This was our first boat and the total package provided by Bassett Boat was truly incredible. From the initial meetings, to the final sale and multiple on-the-water demonstrations with Seth the whole process was seamless and second to none! As we finish our first season on the water with the new boat the whole family has had an amazing time this summer! Thank you so much for everything! We look forward to many new adventures with the boat in the years to come.

By: Casey and Andrea CT


After researching and looking at boats for some time i decided to purchase a Monterey 275 sport yacht from Bassett boats. I made this decision for a variety of reasons. As a new boat owner they have been helpful, made the experience easy and are always available for support. Besides being a great boat Diane, Paul and all the staff have been great.

By: Savas Old Saybrook, CT